Urgent help! V not booting


#1

My V is not booting. Each time it goes.to the EFI shell page. I have tried the ‘Exit’ option, and changed boot to ‘LEGACY’ option, still no luck. In the boot order, only hard disk is shown, no SSD. Please help


#2


#3

This should help:

https://eve.community/t/faq-when-power-on-device-i-see-built-in-efi-shell-interface-what-should-i-do-to-fix-it/13245?u=alexander_halbarth


#4

Thanks Alexander, I had looked up that post before posting here. Tried the tricked mentioned as well, but to no relief.


#5

Then your Bootloader is probably dead. Insert a Windows Installation Stick and choose to repair your Installation.

I have not tried that guide but it seems legit:


#6

Thanks, will try this.


#7

The V did manage to boot up after several ‘exit’ commands. Also, it worked after I applied pressure on the case and the screen. I have to do this everytime. It is very strange.
A word on support ‘pathetic’. 2 days after mailing them, yet to receive a response. One of the reasons for buying V was that the makers would be available for quick response, but it is very disappointing to note that they are not at all pro active.


#8

I think it’s not normal but let the support try their best to guess what is happening…

If I were you, if this problem persist, I will claims for new device…


#9

Hi Nirut, I’m guessing that there is something seriously wrong in the system too. I’m waiting for the support to respond. Thanks


#10

Wuuuuuuuuuuuuuuht?

20


#11

There were expectations of speedy access to the core support team rather than going through calls .


#12

But where did you get that idea?


#13

Why should this be so astonishing. When you are a backer for a project, you have certain expectations.