[Unofficial wiki] - maintained by boistordu - referencing of the case open/closed/status unknown for flash sale of december


#1

@Team @Mike @Konstantinos
Care to explain?

Some explanations to understand the results.

  • active on forum: means that has been connected. Been connected require a login action which can not be reproduced on a automation level. So when your status shows you as Seen, means that you were really connected and reading the forum
  • order number: the order number for the flash sale in december were incremental, that’s a fact. If some have #7XXXX or #10XXXX that’s because a change have been made in the order after the flash sales who got then the order number post flash sales, that’s also a fact confirmed by experience and support
    status of the situation: based on the last post’s proof on the profile’s activity, sufficiently explanatory I think. there is a difference between still waiting and was still waiting (the time is not the same).
  • the date: it is related to the last proof of the situation / the time frame from the first demands in terms or refunds or others and the last evidence of the situation
  • link: one of the evidences

If you are not on the list, that’s because you didn’t post anything or there is no noticeable activity by me related to you or that you are not int the december flash sale. Some HEB or others than flash sale buyers are in the list for reference purposes when they post something. You can always contact me.

Some Guidelines:

  • You can edit this only if you want to. If you prefer let me handle this, just PM me or leave a message.
  • Don’t interfere with someone else data
  • Summarize your situation like the other examples.

December Flash Sales
Nickname Order Number Date of Proof Link of Proof Situation Forum's Activity
traumerin_Kathleen april 23 link was waiting for delivery for april if not go refund active on forum
Zampata from april 23 until now link still waiting for delivery/refund active on forum
Anykey may 5 link refund processed by paypal active on forum
ctrev21 may 4 link got refund through CC not active on forum
bfuentes july 17 link got refund through CC still active on forum
Creidhne #13XX april 30 link was stating to go to refund through paypal at the end of may not active on forum
jsrail #1563 april 28 link was waiting for answers from support about delivery active on forum
ethercoin #12XX april 28 link got delivery around april 28 active on forum
Lukas_Fikr HEB april 28 link got delviered but not as promised active on forum (just for the information)
robbychen #1760 april 29 to july 2 link complaint through Paypal canceled/still waiting on delivery active on forum
GerTomB link still waiting for delivery still active on forum
hywell #14XX july 1 link no shipping estimator, still waiting for delivery active on forum
Taris #13XX april 30 link was seeking refund, status unknown not active on forum
MrSmith317 april 30 link got V delivered not active on forum
mitch may 1 link waiting for delivery not active on forum
TheDestiny May 6 link received V, waiting for refund active on forum
Petlore april 30 link got effective refund through paypal not active on forum
Janis_Fasser may 1 link got effective refund through CC, got a surfacebook2 instead not active on forum
StephanP #1341 july 1 link got provisionary refund through CC/ cancellation text from EVE on june 28 still active on forum
A_W may 1 link got refund through CC still active on forum
lode16 may 18 link got refund through paypal not active on forum
Sans #18xx july 27 link and 2nd link got refund through CC active on forum
Vincent_Lam may 3 link was seeking information for delivery with support, status unknown active on forum
TheOutcast #19XX Augustus 5 link seeking refund through Paypal active on forum
mok may 6 link got refund through paypal active on forum
Corin_Schmidt #13XX may 12 link still waiting on delivery active on forum
MKT may 3 link got refund through paypal active on forum
yazooo may 4 link got refund through CC not active on forum
centrifuge may 4 link got refund through CC active on forum
pilz97 #12XX from may 4 to june 23 link got other equipment surfacebook2, still waiting on delivery and on refund active on forum
NinjaWalross #175X june 29 link got refund through paypal, eve acknowledged that this week active on forum
ColdMN june 7 link got refund through paypal active on forum
Pankin #1248 june 6 link got V delevered during june active on forum
Wide june 5 link was seeking refund through Paypal not active on forum
Alpha-Q may 6 link was seeking refund through paypal not active on forum
Victoriys #17XX june 3 link didn't have estimator, was waiting for delivery, status unknown active on forum
Jrbyrne84 june 17 link got refund through CC active on forum
longhorn5005 #1366 june 8 link + PM got refund through CC/ waiting for cancellation text active on forum
b0b_R055 #1387 july 1 link got refund through paypal in May, got cancellation text/mail from EVE june 27 active on forum
inwchaos #1573 may 10 link was waiting on delivery, status unknown active on forum
me2maniac #12XX june 30 link still waiting on delivery active on forum
Cluskey_Smith HEB june 30 link still waiting for refund active on forum
Nirut #16XX to #70XXXX june 30 link still waiting on shipping estimator/ delivery active on forum
rfwu #18XX june 30 link still waiting for delivery active on forum
Franzibul #16XX june 30 link still waiting on delivery active on forum
michaelhb june 30 link still waiting on delivery active on forum
Taa_Ynwa #15XX may 25 link got other equipment surfacebook2, still waiting on delivery and on refund active on forum
Arne_Gmerek #1263 june 7 link got V delivered active on forum
ownerer #12XX june 29 link still waiting on delivery, going maybe through refund process with paypal active on forum
hypnojerk #70XXX link status unknown active on forum
Spacesurfer june 19 link got refund through CC active on forum
KernelWedge may 10 link was waiting on delivery, status unknown not active on forum
PapayaWrip may 10 link got V delivered active on forum
erroy may 10 link was waiting for delivery, status unknown not active on forum
Leo96 may 10 link was waiting on delivery, probably got refunded, status unknown active on forum
ehollebone may 10 link was waiting on delivery, status unknown active on forum
Shamsir #17XX may 11 link was waiting for delivery, status unknown not active on forum
AskRoboDoc #16XX may 23 to july 1 link still waiting on delivery active on forum
Christoph june 23 link still waiting on delivery active on forum
sudoapt may 12 link got refund from CC/Paypal not active on forum
Tommaso_Azzalin from March 16 to june 30 link still waiting on delivery active on forum
Dascotis july 1 link got refund through Paypal active on forum
jwroczynski may 15 link got refund through paypal active on forum
RichJo86 may 15 link got refund through CC active on forum
Infality #179X link was waiting on delivery, status unknown active on forum
floof #13XX may 17-july 2 link got other equipment, still waiting on delivery active on forum
kthede may 12 link got a provisionary refund through CC/ cancellation message from EVE active on forum
Solidizzle may 18 link got refund through paypal active on forum
Stefan may 26 link got refund through CC active on forum
alexL #14XX july 1 link seeking refund through CC active on forum
Emil_Farcas #16XX from may 20 to june 30 link still waiting on delivery active on forum
Bert_Caf june 30 link still waiting on devlivery active on forum
lafavalente june 30 link still waiting on delivery active on forum
Bill610 #14XX june 30 link still waiting on delivery active on forum
Jezgadi1 #12XX june 30 link still waiting on delivery active on forum
Raajn_Patel june 27 link was seeking refund through CC, still is active on forum
rraju june 30 link was waiting on delivery but EVE canceled the order without reason, still waiting for delivery active on forum
lingnan june 30 link still waiting on delivery active on forum
Robbo-92 #179X june 30 link still waiting on delivery active on forum
IsaacB #13XX june 30 link still waiting on delivery active on forum
Orion from Feb to june 30 link still waiting on delivery active on forum
rizen from March to june 30 link still waiting for refund active on forum
boistordu #15XX changed to #70XXXXX from March to june 30 link still waiting on delivery or refund active on forum
Southloop #7XXXXXX from May to july 1 link still waiting on delivery/refund active on forum
puljula #128X july 2 link seeking recently the refund process through CC/can't get refund/ contacted Finish police active on forum
coup_de_grace may 20 link was still waiting on delivery, status unknown active on forum
Grasshopper june 1 link was still waiting on delivery, status unknown active on forum
tobbes117 june 30 link got V delivered active on forum
gesteves july 1 link still waiting for delivery active on forum
MartinHomola july 1 link still waiting on delivery/seeking refund through CC active on forum
mranderson19 #12XX july 1 link still waiting on delivery active on forum
simonronald july 1 link still waiting on delivery active on forum
Rjmarquez july 1 link still waiting on delivery active on forum
Freiheer july 1 link still waiting on delivery / seeking refund through CC this week active on forum
Freiheer july 1 link still waiting on delivery / seeking refund through CC this week active on forum
kel june 8 link got V delivered active on forum
Gary_Miller june 11 link sought refund through CC, status unknown active on forum
mets june 6 link got V delivered not active on forum
D_Hybrid june 14 link still waiting on delivery active on forum
zeboz june 29 link got V delivered active on forum
gusthelissen june 27 link still waiting on delivery active on forum
Steve101257 june 6 link was still waiting on delivery, status unknow active on forum
Navvar june 25 link still waiting on delivery active on forum
kagecorruption june 12 link was waiting on delivery,status unknown active on forum
Ihazurpistola june 11 link got V delivered not active on forum
giggss june 15 link got V delivered active on forum
mangajin june 19 link was still waiting , status unknown active on forum
g3m1n1 june 29 link still waiting on delivery active on forum
vosszen #151X june 29 link still waiting on delivery active on forum
Eve-V_Consumer june 23 link still waiting on delivery active on forum
Sergio june 24 link still waiting on delivery active on forum
Patrick_KWAN june 24 link still waiting on delivery active on forum
erzketzer june 27 link still waiting on delivery active on forum
ToreS #1742 june 28 link still waiting on delivery active on forum
kevinstreet #1XXX june 13 link still waiting on delivery active on forum
flbr #12XX july 1 link still waiting on delivery active on forum
ndretex #15XX june 28 link still waiting on delivery active on forum
Duncan june 30 link got V delivered active on forum
john_Michelly june 30 link still waiting on delivery/ seeking refund through CC active on forum
Philippe #1551 may 15 link was still waiting on delivery, status unknown active on forum
punter #14XX july 1 link still waiting active on forum
AN2 #1670 from dec 4 to july 2 link still waiting delivery/ passed deadline Paypal refund active on forum
Cedric_Petitcuenot #1308 july 2 Private Messaging got refund through Paypal/ already had 1 V from crowdfunding active on forum
Raccoon #1775 july 2 Private Messages still waiting on delivery active on forum
kazlim #1377 july 2 link still waiting on delivery active on forum
FCL #13XX july 2 link still waiting on delivery active on forum
Tbr73 #15xx july 2 link still waiting on delivery active on forum
kendg8r #14XX july 2 link still waiting for delivery/ seeking refund through CC at the same time active on forum
FFrankHB order number changed #7019XX july 2 Private Messages completed the form to be refunded active on forum
Carlos_V #190X july 2 link still waiting on delivery/ seeking refund through CC active on forum
fhteagle #1322 july 2 link still waiting on delivery/seeking for refund through EVE active on forum
Stirling #13xx july 2 link still waiting for delivery active on forum
Darkgable #13xx july 2 link still waiting for delivery active on forum
rockdawgusa #7021XX july 2 link got refund through Paypal in May/ cancellation text in june active on forum
jasonbilanin #137X july 16 link still waiting for delivery active on forum

**Special cases**
Nickname Order Number Date of Proof Link of Proof Situation Forum's Activity
Joe_Nixon IndieGogo june 30 link still needed replacement device active on forum
Rzabadabadoo duplicate account of? 4th december buyer still waiting on delivery active on forum but suspended
annekep3 LB june 30 link still waiting for replacement device active on forum
rraju june 30 link was waiting on delivery but EVE canceled the order without reason active on forum
Fernando_Merino HEB june 30 link still waiting on refund active on forum
Ramjali kickstarter may 25 link never answered, was still waiting for refund, status unknown not active on forum
lpconn indiegogo may 17 link got delivered/return product, refund failed through EVE, refund through CC succeeded active on forum

**Outside of the study case / special request**
Nickname Order Number Date of Proof Link of Proof Situation Forum's Activity
Letisgo #7XXXXX purchased after 4th december flash sales july 1 Link still waiting on delivery active on forum
seb55 #7021XX july 2 link seeking refund through paypal active on forum
rewar #17XXX july 2 Private Messages filed a paypal complaint active on forum
Gecko #702165 july 2 link still waiting on delivery active on forum
Tobbel #702xxx july 2 link still waiting on delivery active on forum
mistyblue #9721 july 25 link still waiting on delivery active on forum
poinck #70xxxx july 15 private message got refund through Paypal active on forum

I have certainly made some errors in my counting but the approximate is like this:

The results will be updated on the google sheets in future version as often as google cache permits it. But since now we have confirmation that the 65% delivered are only on the 700 orders done in the december sales. It’s then by consequences official that around 480 units have been delivered some of them on the list but very few. That shows us also that most of the people who didn’t receive their Vs, are present on the forum at this moment.

For Those who wants to manipulate the data or having under a spreadsheet format here is the link of the spreadsheet generated by a subroutine:


You can comment the google sheet but it’s not editable version.

By opposite, this wiki is editable by everyone should I remind people.


Little pre-update
Little pre-update
#2

I’m open to suggestion and help to setup the post in a more appropriate form. I just don’t have the energy for the next couple of hours


#3

default_417209


#4

Well done. Good work.
My status is as you say plus:

Eve V i7/512/16 bought on Dec 4 and was patiently waiting until end of June, broadly supportive but also a bit pi**ed off with delays, lack of information from Eve, and growing increasingly nervous about QA on some units and probably poor ongoing support if I became one of the unlucky ones.

The main reasons I was prepared to wait were because:

  1. My really old VAIO i5 laptop is still really good - just really big too!

  2. The V was, and remains still, the best device for me on price and spec despite delays;

  3. Because my HSBC business credit card company reassured me I’m still covered for quite a while yet - more than 180 days - and I posted about this in case it to reassured others.

  4. I already pre-bought a separate screen protector and D-brand skin which probably won’t fit any alternative, and because I also pre-bought a nice Philips monitor with built in USB-C dock that won’t suit my next best choice of a Surface Pro!

Now: no Eve V, no email,
and seriously pi**ed off. Waiting until Monday for Konstantinos message with faint hope.

What next? Reading the forum, I have become even less confident in the device due to bad stories, especially devices killed by updates that need driver tweaks that are slow in coming; and also less confident in Eve’s ongoing survival due to broken promises. The latter is key because it then becomes a bad business decision, based on likelihood of ongoing support, to risk keeping the Eve - IF it ever arrives!

The pre-bought accessories and curiosity are now probably the only reasons I am a still willing to receive and try the V, just in case they deliver an absolutely perfect device in early July with ALL accessories ordered (including Win 10 upgrade).

Perhaps the only event at lower odds than me receiving such a perfect order is the one where I still keep it, accepting all the risks for long term use.

Sorry this went on a bit, you unlocked some frustration and I am currently a passenger on a long car journey :-).

I thank you for the therapy and anger management provided.

Dave (not sure how this works, will it get posted automatically? If not can you put it on for me?)


#5

Amazing work here. I the “your V is about to be shipped” post in hopes of connecting with those who also recieved the email only to find that I was the 1% who recieved that email. Only to hear that people who didn’t recieve that email, received their device before I did of the same build. sad day today, and now all I want is a refund to get out of this company.


#6

Fantastic work, I’ve not counted but from a quick once over it doesn’t look like a great % of people on the forums have actually received their V? Yet they say most of them have actually been sent out? Even from this small sample size the data doesn’t seem to be in their favour

Just as a bit of added info I believe I’m in the #179 order number bracket as well.

I’ve just had a quick look on the Microsoft UK store and I’m amazed I can get a Surface Book (V2), i5/8GB/256GB for around £200 which doesn’t seem bad at all, quite tempting really!


#7

Amazing, the amount of work you must have invested must be giantic.


#8

I commend the work my friend!

Status update for all:
BLUF: order was cancelled end of May, and full refund was obtained via pay pal in under 30 days.

Tldr: cancelled the order in late May cuz the pay pal return deadline for me was June 2nd. Just received an order cancellation text and email from Eve on June 27th. Note that I have had the refund via pay pal charge back for nearly a month now. Happy with my decision as from reading the forum it’s only getting scarier out there.

Good luck for those of you still waiting, I hope you receive the device as promised!


#9

Status update for StephanP.
I filed a complaint with my credit card company back in April and immediately received a provisionary refund pending further investigation. After a lengthy waiting game I received an SMS message as well as an email on 28/6 wherein EVE cancelled the order as requested by me. I am awaiting final word from my bank that the provisionary refund is now definite.


#10

I am still waiting. I have contacted support a couple of times and received prompt email responses for the shipping estimate. I was told initially my shipping estimate was June 4-16 then when that date range passed it was revised to June 18-30.

Currently, I am waiting for a response from support for an updated shipping estimate. I sent the email June 29. Just for other’s reference, my order # is 14xx.


#11

Status update: 4th December buyer still waiting for the V… Now waiting to see what the team has to say tomorrow. I am not happy with the delays but also can’t find a proper alternative on the market for my use and for the price I paid for the V, so I’m still waiting. I believe in the vision of the Eve and I really hope they can overcome the obstacles and finally be the company they wanted to become when they started the pyramid flipper project. Let’s see what tomorrow brings…


#12

Nice job!
Could you also add my status please? I think I didn’t mention it anywhere.
Purchase on 26th March, Estimated Shipping 18 - 30 June. I got no e-mails, no V and no informations.
#7XXXXX
I would like to wait for delivery.
Thank you


#13

Well done.

My status should be: Received Product, Returned within 14 days. Promised Refund.
Awaited Refund (60+ days). Got CC chargeback.


#14

i have the status on excel, I’ll share it in a minute

edit: here you go


#15

okey how do you want to this to have my different updates? because I’m still updating this thing @cok_Bagus


#16

This is outstanding work, well done sir!

if you want you can add my status to this as well: dec 4th flash sale, Estimated Shipping 18 - 30 June. Still no email, no update, order #19XX.

still willing to wait for update but getting impatient and really considering filling a claim with paypal.


#17

I cancelled my order, the refund method was Paypal claim


#18

December 4th buyer via PayPal, No Email etc., Estimator shipping 1-14.6., then 18.-30.6., still nothing
Ordernumber 12##


Little pre-update
#19

Great work!
Update
I was looking at CC refund but wasn’t committed at the time so I didn’t file a complaint with my CC company. I’m still looking to refund the device unless it’s already shipped to me (which is very unlikely since I didn’t get the email)(but if it has been shipped, I may consider keeping it because I’m uncertainty about the likelihood of a refund from eve after I return the device).
Anyways the most likely resolution for me is a refund (the specific method will depend on today’s update). Order number is 14XX. My shipping estimator was missing but I was able to get an estimation from support.


#22
  1. Use html tags to format as table.
  2. Make wiki so anyone can add their own updates.