Unique ID & display calibration


#1

Hi Team :slight_smile:

My understanding is that the V display calibration settings would be stored on Eve’s servers directly. We won’t receive it on a different media (ie USB or SD) neither would it be stored on a recovery partition (as so far it doesn’t seem to be planned this have even one).

So I am wondering how to get back this display settings :

  • will each V have unique ID which will allow to log-in for personalized supporty ( or at least that team ca send the right configuration to the right people at the begining).
  • Will it be possible to save by ourselves this configuration file (usb, sd,… )?

Thanks!


#2

It was said that it is stored on device and you need the Calman software to load the profile if you install your V from fresh


#3

I am more curious how restoring the calibration would be done after a clean windows reinstallation.


#4

The team has said that the calibration is stored in BIOS and upon a new installation of Windows the display will not be calibrated until the Calman software is installed. This software will get the info from the BIOS and apply it to your V.


#5

If that’s the case, it’s bloody awesome! If it’s not too much to ask, could @Team comment on this?


#6

Actually it will be stored in BIOS IIRC. I doubt they would rely on storing it only in their server, that would make the out of the box experience worse. I guess server is a good back-up option in case you somehow manage to delete your profile… But I don’t think there’s any need to make a download page for it… Just for edge cases, they might provide those missing profiles through support channels.


#7

Also, the backup isn’t all that necessary. The calibration is in place to make the screen look extra good, but the computer will still function perfectly fine without it.


#8

As others have already stated, each V’s individual color profile is stored in the device’s UEFI. If you need to re-install Windows, just install the calibration software anew and it can load the profile again!
The boss has spoken: Unique ID & display calibration


#9

Thanks!
:slight_smile:


#10

Isn’t it just easier to provide an ICC profile and then just use that which would mean no extra calman software needed?

How does the bios calibration interact with secondary profiling, for instance if I use my i1display pro to calibrate the screen to a different setting?

Will it interfere?


#11

Hey guys! Sorry for the slow response getting those V’s prepared here :slight_smile:

As for the screen calibration we did not store it in BIOS as otherwise it dramatically increases the power consumption as the GPU will have to be on all the time in that case.

The easiest way to save calibration so that it works after reinstall is to save calibration settings to any cloud or external storage.

We will eventually find out a way to store calibrations for users. But right now it takes factory too long to do that.

We will provide instructions in how to save calibration to external drive to you guys once we ship!


#12

Why would you not save it in BIOS? You don’t need to query it all the time, just store it there in case of reinstall. You know like Windows activation key. It gets loaded after first boot to activate Windows, and after that it is stored in regular way. Is it a limitation in Calman software?


#13

I think the answer to your question is fairly obvious!

I would think that the vast majority of people who would buy an Eve V now and in the future, would not know where to access their BIOS, let alone know what BIOS is.

Not everybody is a coder, programmer, gamer or is computer literate.

Nothing to do with the software, Calman or otherwise.


#14

Quite so 202020202020


#15

Honestly the new way is going to be so much easier than the bios and software option imho.

And it’s something to consider that profiling isn’t eternal and can shift over the lifetime of a unit :slight_smile:


#16

No one has proposed that you went into the BIOS/UEFI yourself and manually applied the calibration. Previously we were told that the calibration would be stored in BIOS and the software would automatically retrieve it and apply it to your new installation. This was a really good solution since it requires minimal work when doing a fresh install and is reasonably safe (the BIOS is rarely updated/altered with).
It doesn’t matter that most people doesn’t know of or use the BIOS.


#17

@Masters888 @Cluskey_Smith What I believe @pauliunas is saying is it would be easier if the software could pull the calibration profile directly from the BIOS, so there’s no need to back it up. Users wouldn’t need to enter the BIOS directly to do this, the software would just know where to look. That way, it’s a lot harder to accidentally lose the profile.

Having to instruct everybody on how to backup the color profile, and expect them to remember where it is, is inarguably more complicated than having it automatically stored in the BIOS, and the software automatically checking the BIOS and loading the software.


#18

I have no idea what the BIOS is or what the screen calibration settings are. But I don’t want a machine that assumes I am a programmer who can do such things when I simply want to reinstall windows. So please include what ever necessary backup/recovery media is needed for a layman to be able to do this, and be properly resilient. If one is choosing between the Eve and a MS or other larger platform device, then one doesn’t want to be exposed to risks or complications of this nature.


#19

The previous solution was as simple as you wanted; after a fresh installation, you installed the software from Eves website and you’re done.

With the new way, it seems like you have to do a backup yourself when you get your V. After a fresh install you have to install the software and tell it where you stored your backup.
A lot harder to do for non-techy people…


#20

I don’t even believe Microsoft really calibrates their devices, or at least not to the extent that Eve does. Again, the color profile isn’t necessary at all, it just makes the screen look a little nicer.

If you lose the settings, it will seem like any other computer, just with somewhat less exact colors than it originally had.