You are Correct!
I suppose that was the original and only purpose of this forum.
But it has not been used for that purpose or in any good or organised way for a very long time.
Now it has degenerated into a forum of criticism and complaints.
That was never the purpose of the forum, it cannot and never can be used for the purpose of guiding the management in how they should or could run the business or company. That would be and has now demonstrated and shown to be commercially suicidal.
A forum like this is really nothing more than a disorganised committee.
Committees do not work in a commercial environment.
As somebody once said:- A camel is a horse designed by a committee.
A business needs leadership, certainly Not a committee.
This company has great leadership, but unfortunately they started to mistakenly believe the voices screaming from this forum. Instead they should have believed what was in their hearts and in their own minds.
This forum has been allowed to very nearly destroy their passion, dream and original purpose.
I know that it came close, but the management is still here and that fact alone, shows me they still have their dream and passion intact. I’m certain and I know their passion and dreams would be feeling severely battered and bruised right now.
However as I said the passion, dream and purpose is still firmly intact!
I stand by my comment Shut It Down and do it fast!
At least until it’s needed for the design of some new product or evaluating a new idea.
It should be used for Nothing else - Absolutely Nothing Else!