Looks like those of us stuck with “Shipping information received” aren’t going to get their devices this week.
They’ve been sitting there since Monday at least. Meanwhile, backers from the Americas have no idea where their devices even are.
What worries me beyond this is the reports of uninflated packaging, incomplete orders sent (IE, Vs sent without sleeves) etc.
And this is with a small batch of 500 orders. Scaling up, I can easily imagine packages arriving damaged, or even getting lost in the system. I don’t buy their excuse about the holiday season. I worked at Royal Mail where the workforce is scaled up by almost double for the season, and facilities were expanded via temporary tents near the sorting facility. It’s their job to plan for this stuff.
I don’t know what Eve’s service level agreement with 4px looks like, but surely Eve are not getting what they paid for. Not that there’s anything we can do about it. It’s clear the team are working hard to get the LB devices out by Christmas, and switching to a different company guarantees that Limited Birds won’t get their devices by January at the earliest. Better the devil you know than the devil you don’t? Who knows.