The HEB Shipping Corner


#204

Having these deliveries all at once is an interesting insight into the vagueries of global logistics!


#205

Delivery guy called, will be here in 2 hours… just bragging a little :grinning:


#207

I asked DHL, about the status and got this reply:

Dear Mr. Franklin,

Thank you for your inquiry through our website.

Unfortunately your shipper didn’t sent your parcel yet with us. They only made a shippinglabel but did not hand it over to the courier. I advise you to contact them when they will sent your shipment.

In case you have any further enquiry, please do not hesitate to contact me through e-mail or contact our customer service at 088-0552 000. My colleagues can be reached on weekdays between 08.00 and 19.00 and on Saturdays between 09.00 and 14.00

Kind regard


#208

Ha yours is probably driving past my house (Newbury) but yet mine is still sat there.


#209

Give it wave as it goes by :slight_smile:


#210

Tracking for my V on the DHL website is stating they received shipping info on Monday, but neither the 4PX website, nor aftership.com nor parcelmonitor.com can find any information on the parcel – all completely blank


#211

Look at @frankklin44 answer.
Ours weren’t even sent by 4PX.
Maybe when the team said “most will receive this week”, they already knew that they weren’t all sent to DHL.


#212

Again DHL picks them up. They aren’t sent to anywhere.

Now the question is why some have been picked by DHL and some haven’t.


#213

Is there any german HEB having DETAILED shipping dates from DHL already? If I fill in the tracking Number I still get the message, that the Number is unknown.


#214

I’m from Germany and DHL says:


#215

Atleast @andybotty gets his V today


#216

That so called “express” shiping is a nightmare…


#217

When DHL gets the package it will be express delivery I guess. The problem is that they didn’t pick it up until now (at least for many of us) an it look more like a problem with 4PX if you ask me.


#218

Same for me. Frustration in Munich :unamused:


#219

Same here in Heidelberg. I guess that 4PX has sent the tracking number to DHL in advance, but the package is still in China. Why some Europeans already have a package underway - I don’t know. Maybe 4PX had to split the delivery…:thinking::sob:


#220

Maybe @iKirin can check the status with 4PX if he have time and didn’t do already. I don’t want to whine but it would be great if we can get our V’s this week :blush:. But if it will be next week it’s fine as well.


#221

Got a call from DHL, there was a problem with content (battery). Rescheduled for tomorrow…


#222

As @inffy wrote it seems like I will get mine today


#223

I’m shaking my tiny fist rt you!

JK … Enjoy!


#224

Our first tracking info is exactly the same: " shipment information received" even the minutes…6:42