Thanks, Moderators, for giving me a huge middle finger in my face


#1

Niiiiice…

So I went on a tirade about what I stumbled upon after being absent for some time.

Apparently, being in China influenced EVE who have moved beyond moderating, and apparently started censoring the forum, as my thread has been removed after an hour, or so. Was it bringing sth to the table? Not much, my anger and disappointment, I suppose. Nothing this forum isn’t full of already. I got a reply from @Helios saying sth like “It was my understanding that all pending clients have received an email about the latest delay, let me look into that.”, for which I am thankful, but is this a reason for removal?

Well, I haven’t received that memo, and now that’s water under the bridge. But still, the thread was removed and it wasn’t addressed otherwise.

And yeah, I bet you have better things to do than deleting threads, like GETTING YOUR SHIT TOGETHER, EVE. And sending out some V’s.

But still,

NOT COOL. (-_- )


#2

If what ur saying is true , then wow Eve .
Edit : Wait till this one gets deleted lol


#3

I would recommend you give Eve.community and the Eve support team a read. Do note

we expect many support issues may still end up in the community. We will be closing or removing such topics and privately referring these users to our support team.

which is more or less what happened in this situation.

(We’re also working on another update following it, but it’s not ready quite yet).


#4

It didn’t get deleted, but archived.
Then again @nawthor could have also moved the post to a more appropriate thread…


#5

So I see, ur doing this so potential buyers looking around in this community wouldn’t see these issues .


#6

Hey buddy @Rzabadabadoo
even some of my posts were removed and they were not an issue for prospective buyers to see.
I was venting my feelings too, but not quite like you did.

I fully understand that what the mods did was appropriate and justified, as was also the case with your post and thread.

In the end I just sucked it up and got on with it.
I didn’t spend my time crying about it.

I suggest you do the same!

Oh No - There it is again!
I wake up today and once again I noticed a few more of my posts removed.

So What!

That’s their prerogative, and their way of keeping the forum orderly, because sometimes I like to take things a little too off topic and that doesn’t work for them.

C’est la vie!


#7

Don’t loose too much hope,
Frustration venting is sometimes necessary and may even help to know that we will survive.
shock


#8

Try being a new posting member and not allowed to post any topics…

Support ignores you and you can’t can’t even post a thread on the forum.

Great way to do business.


#9

You got to earn the trust level 1.
This system is here to avoid that the forums get spammed.


#10

…or to make us regulars not vomit from all the support threads people start here. Support that is much better handled by the official support team, btw.


#11

How about I’m a paying customer, that should be a trust level 100 from the start.


#12

The one that ignores us? That must be the one you’re speaking of.


#13

How about that doesn’t have anything to do with this.

This is a community forum, not a product support forum. If you have a hardware problem etc you contact support.


#14

Not at all!
When you buy a V you are entitled to support, yes. But this is not a support forum. This forum was made to aid Eve in the development of V and future products. A purchase does not give you any trust what so ever in that regard.

The support has it’s flaws, like everything, but I have never been ignored when I have been in contact with them. Give them time and stop feeling entitled to everything all the time!


#15

I have, I am being ignored and not responded to… I have nowhere else go.


#16

Waiting weeks for support is entitlement? This is comical beyond measure.

When buying other products with similar backing from large scale companies, support isn’t something that waits. Support is the top difference between survival and fad.


#17

No,

is entitlement.
I already said that you have the rights to support, but THIS IS NOT A SUPPORT FORUM!
What would you do with any other brand of product, that doesn’t have a separate, completely unrelated forum? Go, do that!

I completely agree that it’s terrible if you don’t get a response for weeks, if true. And I, too, think that support should be top priority. But this is not the place for those complaints.


#18

You do understand there is no where else for me to do this and I am here out of frustration, RIGHT?

I’m not here because I want to be here, I’m here because I’m forced to be here. There’s a huge difference between the two. I’m not entitled, I paid for a product, it’s not living up to it’s end of the bargain. The people who claim to support it are taking way too long to do so and leaving me in the dark throughout the process.

Not I can’t get a refund and move on. I HAVE to deal with their process and I NEED to get their attention.

What would you do if you had a $1800 paperweight sitting on your desk? Just wait around hoping for things to magically get better?

What would you do with any other brand of product, that doesn’t have a separate, completely unrelated forum? Go, do that! - Blow up their social media. I’m trying to save that for the final straw.


#19

You never answered my question:
What would you do with any other brand of product, that doesn’t have a separate, completely unrelated forum?

That’s what you should do!


#20

I edited my response in:

What would you do with any other brand of product, that doesn’t have a separate, completely unrelated forum? Go, do that! - Blow up their social media. I’m trying to save that for the final straw.