This is really learning from mistakes. We could have promised shipping in the end of October and ship in November. Look Lukas, transparency and people is what our whole team and company built around. We want to be straightforward with our community when situation changes. When there is an opportunity to offer 1TB upgrade, we offer it. When we know that schedule might slip we tell it. We want to build Eve on trust and understanding between users and Eve as a company. We want to remove gap between Eve as a company and users.
We will definitely keep finding ways to improve and your thoughts are needed for us to become better. But it would be great if you stop talking about us breaking promises because
THE BEST WAY TO STOP BREAKING PROMISES IS TO GIVE 0 PROMISES
in our eyes situation is like this:
Community: Hey guys can we have 1TB upgrade?
Eve (internally): This is so much hustle, new SKUs, investing more in inventory
Community: Please guys it would be really great to have
Eve: Oky! We will offer 1TB upgrade to i7 versions of V
Community: This is really unfair! We think that all of us has to have a chance to upgrade
Eve: Reasonable! We will do our best to support you guys!
We didn’t give any promises apart from what is now present in the Webstore.
Anyways, we are on users side and we will do everything possible so that you will get the best deal, quality and experience every-time!
Your feedback is good @Lukas_Fikr, make sure to share it! No need to keep telling that we break some promises:)