Dear community friends,
How are you doing? I hope you are all doing wonderful!!
It has been more than two months since ES07D03 mass-production started, and every day I feel true happiness by reading your valuable feedback! It is absolutely meaningful to me. These days I’ve been busy with the continuation of mass production and ensuring monitor quality. It feels good to make products, and pay attention to detail at an advanced level. In order to deliver the best monitor to our users, we have five layers of quality control. The first is LG Display outgoing quality control inspection for panels. The second is that before input to our production line, we do 100% panel sorting and pick out the ones that cannot meet our standard. The third is 100% testing in a dark room after assembly; if an inspector finds any failure during this phase, we replace it with a good one. The fourth is factory sampling inspection, and last but not least, our third-party quality control sampling inspection for functions. Our single goal is to provide our users the best experience with Spectrum.
Spectrum ES07D03 is now setup on many of your desks, and it’s amazing to hear such great feedback about your experiences using Spectrum! Reviews for Spectrum have been really well received, and if you haven’t already, check out our Review Collection Topic where our community team have gathered these into one convenient location.
With the shipping process, all standard orders that are on their way should now have received an estimated delivery date. We expect to receive a restock of our inventory soon, and estimate express shipping will resume around the 15-17th of September. If you have any questions about your order, please contact our support team. There is also our Dedicated Shipping Discussion available if you would like to Discuss anything shipping related on the community.
All that being said, I have to report that we are now starting to run low on the necessary components for the production of this model. We have of course ordered more, but we don’t expect to receive these until January 2022. When we run out of stock, manufacturing will cease, and not resume until January. If you haven’t already, be sure to consider completing your balance payment to avoid additional delays.
I’m sure we are all fatigued from hearing about how the pandemic has had crippling effects on several industries, but its especially affected the Tech industry; from silicon shortages, to logistic complications, it’s an ongoing issue we’ve all had to face. We had previously communicated about our current supply issues in the Spectrum | Long Awaited News topic; we expected to receive our panels in October. Unfortunately, we have received word from our manufacturer that LG will be further delaying our delivery of the 240Hz panels. Because of this, we will have to delay the expected shipping date for Spectrum ES07D02 to January 2022.
Following on from the status of ES07D02, I have to report that Spectrum ES07D01’s production will be delayed accordingly. Due to our manufacturer’s unwillingness to start the development of ES07D01 until ES07D02 ships, our best estimate for ES07D01 becomes April 2022.
Whilst we understand that the news of these delays will be disappointing. We hope that you understand our position, and as soon as we have the necessary components delivered we will start producing the awesome monitors we developed together.