Speaker Quality on two different devices

#1

As some of you may know i had a problem with my HEB V when it arrived. In short there was problem with the tablet itself, in the pogo pins. Keyboard not working. Received a replacement unit very quickly from Eve.
The defective one will be sent back to Eve for checking.
Having both V’s at the moment, i installed on both of them the new audio drivers and there is still a big difference in volume,bass and audio quality. I have them side by side,same drivers,same audio volume, same track in YouTube.
The defective one sounds better with more bass.
The new one sounds like there is not much of a difference with the new drivers.

What could be the cause?

#2

Identical Windows built too?

#3

yes everything identical

#4

Are you sure the new drivers installed correctly on the bad sounding one?

#5

yes i am sure.
both systems have the same driver version.
Just to be sure i installed them twice.

#6

Check the equalizer settings

2 Likes
#7

Would you mind uploading a video if this persists?

#8

i can upload a video tomorrow morning.

1 Like
#9

equalizer settings both on none.
no effects, nothing

#10

Try setting them to something else (the same thing), the change my force something to fix.

#11

nothing changes…still the same difference

#12

So it sounds like you want a third unit? Wonder when the refurb side of the web store will open?:thinking:

#13

it sounds more like something doesn’t sound right. (English grammar it is)

1 Like
#14

no dear god i don’t want i third unit.this one is absolutely fine.

#15

Don’t judge the music :stuck_out_tongue:
tried my best so you can possibly hear the difference.
More bass on the defective unit.

6 Likes
#16

Thats odd.
Maybe there is something else going on with some of the units than just driver/settings etc…
If so, there is a need to get to the bottom of this, as some folks may return their V because they think that the improvement of the drivers is not enough (or just live with it), where in fact, it may bey their unit has some issue from a HW perspective.

Do you think you can compare the 2 units with the old drivers too?
And possibly play a bit with the new unit - check left/right channel separately to see if they bot sound the same bad, see if you can get a comparable improvement with playing with the equalizer?

3 Likes
#17

i will try and play with the new unit a little.

#18

what’s the name of the song used ?

#20 
   ...... Refeel - Always......
#21

Just remember how much time you gave EVE to perfect the product and its cost based on tech specs. You have a lot of money invested in a product that essentially is a year old in the technology cycle so if it’s lacking or there is an issue … like One Plus would say, Don’t settle!

2 Likes