As the team shapes up Spectrum’s warranty terms, we have some questions for you…
Warranty: Just in case
Now that mass production draws near, our team is working with our suppliers and a third-party quality assurance company to set inspection standards for manufacturing based on the latest development samples. These will also form the basis for Spectrum’s warranty terms. By defining the various issues that could occur in mass-produced units, we can set the bar for what is or is not acceptable in our end product.
Even with stringent guidelines to assure quality before, during, and after assembly, there’s always a slight chance that something slips between the cracks, and an unacceptable problem will be present on a monitor when it reaches its new home. In such a situation, the warranty comes into play, guaranteeing that the issue is appropriately taken care of.
We don’t want to miss out on this opportunity to ask you about the kind of warranty terms you are looking for and let it guide us as we negotiate terms with our manufacturing partner.
What we want to know from you
What warranty terms are vital to you when you purchase a monitor?
Which vendors provide these terms?
To which country these vendors provide these terms?
To which monitor these vendors provide these terms?
Knowing these allow us to make informed decisions when prioritizing Spectrum’s warranty choices—looking forward to hearing you in the comments!