A month ago, just before going on a trip abroad, my V died (no boot, black screen). I must say I wasn’t too happy with the situation, the V had been used at work for 3 days only and I had just put a dbrand skin on it.
There was no way to turn the device on, I tried many things with no luck.
I opened an incident at Eve Support (20/04) then went to travel for a week and when I went back I tried to turn the device on again and… it worked… but for 10 minutes.
Yes 10 minutes, I was able to log on and work a little bit before the V started doing things like related in this post Unwanted “Slide to shut down your PC” results in Coma
And in the end the device died again (no boot, black screen)
I went again to a series of tests to try to turn it on without luck.
I wrote again to Eve Support explaining the situation. (28/04)
On the fourth of may I finally got a mail from Eve telling me that my tablet would be replaced and that I would be contacted when a new one would be available for me.
Tired of waiting and because I really needed a machine for my work I finally bought a new computer (a Lenovo X1 Yoga). So yes the Eve is cheaper but at the end, for me, it costed me more as i finally had to buy another machine.
We are now the 21/05 and there is still no news from Eve.
In the meantime, last friday, I don’t know why I plugged the power to the V and… I was able to turn the device successfully on !!
Since friday the device is running fine, I have done multiple reboots, shutdowns, put the device in sleep mode, I even upgraded Windows to 1803.
Everything seems to be running fine and I can finally enjoy using the device.
Let’s hope this time it’s for a long time.