We have a Surface Pro at work and it is… flaky. It’s improved a lot since it first came out, don’t get me wrong, but we didn’t buy an expensive device to be beta testers.
This is consistent with my experience with Windows 10 and Office 2016 as well, though. Satya famously fired many, many testers and decided that programmers should debug their own code. That, I think, speaks a lot to his attitude towards QA, and explains how much less reliable their products are now.
It’s a shame.
I love the Surface Pro as a piece of hardware. The Surface Book is probably my ideal machine. But there’s no way I’d touch them until Microsoft gets serious about reliability the way they got serious about security after the XP blaster worm mess.