I know, as we discussed this already, that you consider all this drama. But I would like to point 2 facts here.
1/ when you are asking for a refund, it’s normally the responsibility of the company that you have interacted with. Here it’s Fortress, but if you would buy from a local shop in Flanders like tones or mijnitshop it would be them not the assemblers. So you shouldn’t be using your payment sub processor as PayPal or your bank to do this. Agreed ? It’s like asking in IT that it’s the browser should stop a webpage running because of the lack of caring of the web dev in their JS code. Yes the browser do that job but it’s not supposed to that. Or the OS who needs to kill the zombie processes, why the process is a zombie one in the first place ?
So good for you that you bought from PayPal, but do you forget about my case ? And I’m sur I’m not the only one since you pretty well know that accountant in Belgium prefer to work with professional CC and not PayPal where it can be used for professional and personal use. So what about then ? It’s the job of fortress to reimburse me. I shouldn’t go to the police, then send a copy to my bank, then full fill an incident report with the Spf Economie about no delivery and send both to Atos customer support. Don’t you think?
2/ it’s not just about no delivery, as I’ve stated in our previous conversations, I suspect that konsta is lying. And that’s worse than telling we didn’t succeed for this and that reason, sorry for that you’ll have to wait more or fill a complaint with your payment processor. Take the other thread « about to be shipped » + the previous update. Did you count the number of people complaining? Now cross referenced that with the people still complaining now and now cross referenced that with the order numbers that people sent in a previous thread too … don’t you see that: people are majority the same complaining, their orders numbers are actually not in the same range and are widely spread across the board ?
So yes this is a lot of drama, but if we need to take the whole thing into a legal case then we need that drama to begin to move people because this is, for me at least, very very « erg » ! In terms of letting it down the customers. And I know on the principle you would agree with me, you just don’t like the drama, but you would have read a similar story in de van Antwerpen or de standaard about a company in Wallonie that would have done Ponzi scheme in the real because they would not have delivered a big portion of their clients because of lack of money and management problems, you have been shocked or something like that by saying it’s classic from Wallonie or something like that.
So yes we understood that you don’t like that drama but I really think we actually need this right now.