Got into the same situation today!
Black screen (no backlit, nothing) and keyboard lights staying on and flickering every second, with or without power supply.
Anyone got any further?
I tried to connect a wired mouse, to check if I had power through USBs, nothing.
I can see a flash of power to the mouse while commecting the keyboard magnetically, but maybe it is just something occurring with those metal pins.
I had Windows and KaOS on, everything was working fine (well, apart from luck of support for several peripherals on Linux, same issues people with Chuwi has). And suddenly black out…
Side notes: I can hear the power supply change to a different noise after pressing the power button once, shortly, and coming back to the previous state only after 10 seconds of pressure (to me it sounds like something is happening, the same what you would do to “violently” shut off the system). Tried also turning on while holding volume -, and/or with esc+del after powering on. Nothing.
Did anyone try to
- connect an external monitor?
- drain the battery, if something needs to “restore” itself or something?
Any chances, ideas, suggestions are well accepted,
I am more and more sad and disappointed for the choice.
It came with a defect power supply as well as one of the 2 keyboards I bought.
Got a replacement of the power brick, but they forgot the EU adapter and the previous one does not fit.
Never heard anything anymore about the keyboard…
Thanks and cheers from Denmark!