How to find shipping estimation for my order?

shipping
order

#21

I still have no estimate on my order.
I contacted the support without convincing results for the moment.
I even felt like an idiot …


#22

Don’t worry, support team will surely get back to you but you have to give them time to read messages. I am pretty sure they have a lot of messages to get through everyday.


#23

Shipping Estimator may not appear in all browsers

I realise no one has been here for a week but just for the record …

I couldn’t see my shipping estimate at first, then they fixed something and it turned up within about 24 hours.
However:

  • I could see it in Safari on my iPhone.
  • I could see it on my PC using Edge.

But I could not see it on my PC using IE.


#24

Shipping estimator does still not work for me in either:

  • Chrome on PC
  • Firefox on PC
  • Edge on PC
  • Chrome on Android

#25

same finding here no forecast date. and no support response. I therefore declared a paypal dispute.


#26

I contacted support and got estimated shipping date


[Unofficial wiki] - maintained by boistordu - referencing of the case open/closed/status unknown for flash sale of december
#27

I read your posts and could not make sense: so, did you contact support and asked your estimated shipping dates? ANd you did not get an answer from them?
The estimated dates do not show up for me but I got an answer from support, about 3 - 4 working days after I wrote them.

I would write a new support form most often, not reply to an email from support…


#28

Yes I have already contacted the support several times (4 times since they put in place the estimate in place, which is more than 15 days).
So far the only answer I got was to identify on the right page (europe for me). What I had been doing for a long time …
Since no response (despite two relaunch and a second open ticket)
So I resolved to declare a paypal dispute, seeing the date of June 4 arrive, and having no further support response and no official statement here or in email.


#29

Sorry to hear this, but totally understandable in your situation. :hugs:


#30

Is the shipping estimator meant to give a Day for the estimate, a week , or more time, because currently mine shows just a month ?

i did not see the point of raising a support request if someone in the community can say they have the same thing,


#31

It should be more specific like for me “4-16 june”.
Maybe for others it might be something like “end of june”. I guess this would mean between 16-30 june.


#32

Thanks, mine currently says “July” i’m happy to wait hearing people having waited since December,


#33

Ow I’m sorry, I assumed you ordered in December/January/February/March. I think it might be different for you since you weren’t included in the “schipping before June ultimatum”.


#34

Half and Half, i ordered in April, when the delivery said April/May, then 5 days after ordering it was changed to June/July,

i have full support for EVE after reading the forums lately, and i think i am pretty lucky as i have buyer protection till October ( but that will only become useful if the absolute worst happens) and my feelings are that it will not come to that.


#35

I ordered in May and the estimate for shipping was June, so naturally I was pretty happy as this didn’t seem so bad, considering others had been waiting since Dec. But Now its slipped to July - Is it likely to continue slipping month by month? Just wondering if anyone else has experienced this? I ordered thinking June/July was a reasonable wait, and I like what EveTech is doing, but if this slip is a way to back door a 6-7month wait I’d rather refund and put the money into something else. Just wondering if anyone has heard anything or has any experiences that can shed some light.


#36

Well the biggest problem, I believe, was fulfilling orders with a lack of funding. The idea is as they become more and more a legitimate company they’ll be able to keep popping V’s out. I ordered December 4th and am just now receiving assurance that I haven’t been forgotten about.

I’d stick it out for now if I was you. From what I’ve gathered the wait will have been worth it for me as almost nobody who has received their device was mad they waited.


#37

Hope you’re right Raajn, it looks like its well worth the wait - just think Eve could out in front of some of these issues by being a little more proactive in terms of communicating with customers. It says on the website that signing up for the newsletter will keep people informed; I can’t find this newsletter anywhere.


#40

@alex.bushev not here that you should post it, when did you ordered? send me a private message


#41

@DocWalken when did you ordered? send me a private message


#42

@Cedric_Petitcuenot when did you ordered? send me a private message