This is addressed to the Eve Team and management
In a previous post I firmly laid the blame of the delays at the feet of the backers for it was us that voted for the original screen and I fully supported the efforts of the EVE team in this post.
However since a new screen manufacturer was chosen I can only say that the project management of this product since then has left a lot to be desired. First your critical paths were never identified and if they were it was far to late in the project. As adjustments were made to the supply chain there was absolutely no risk assessments done because if this had ever been done we would not be where we are today, delay after delay.
I can affirm this by simple calling out the promises that Sharp will move ASAP, earlier screen deliveries were alluded to. Then the blame was put on sharp for it credit check processes.
We were told that the frame would not have to be re-tooled and yet it did. This means the design team or person were unable to use the CAD package at their disposal and instantly know where the issues would be. 101 CAD
On the re-tooling a lot of the frames were damaged. The moment the first one was damaged you had a new critical path for EB’s. So why were additional frames not ordered then and there as “spare” batches instead of the wait and see approach.
This has all led to delays which could have been avoided or at the very least mitigated. So in effect it has taken 9 months to do a screen replacement, as they would say in the US “Come on guys, seriously, who do you think you are kidding” Thanks to the gods it was only that or we could be waiting another year.
I know this is a moot point, but seriously get a real PM, not someone who believes they are a PM. Someone with an internationally recognized qualification not some module while they were in university. And if you do have a PM with a proper certification then sack them because they are seriously lacking in the tool sets a PM is required to have in order to reliably do their job
This all started out with most of us accepting delays were inevitable due to the nature of the project. But what has happened over the last 5 months has been ridiculous because it could all have been avoided with some proper management and interventions. Having a positive outlook is only an advantage in your personal lives it is a hindrance in a commercial environment. A good risk management process which any PM worth their weight in salt, which is not a lot these days, would have instigated would have avoided most of the idiotic delays we as backers have had to endure since March and then June!
I say this because the project started out as being a late Xmas gift for 2016, to then being a late birthday gift to self during the summer of 2016 to now being a DEFINITE late Xmas gift for 2017. Please don’t spout any more BS about some of the EB’s may get their Eve’s before Xmas when this is patently not true. We only have to consider the delivery of the HEB’s supposedly this week but definitely next week.
Now in the latest update we find out that EB manufacturing has only started this week??? But guess what, the frame tooling issue will guarantee further delays.
This is not your first device, as a company you have brought a tablet to market before this project.
Now let’s talk about a very simple idea call “OPPORTUNITY COST”. This is a term that all of you should become familiar with.
Opportunity Cost: A benefit, profit, or value of something that must be given up to acquire or achieve something else.
For a lot of backers we made the decision to go with Eve because a lot of us were considering replacing our current devices. However as can been seen in the forums a lot of us have had to go to the market to buy other devices to tide us over, and we only did this after the summer delays.
To say I am disappointing with the further delays for EB’s is a f****** understatement
I thought long and hard about posting a negative post at such a late date. However I have to consider how reserved I have been up to this moment and I just said “F*** it” someone has to say it.
I can say this without reserve I won’t be backing any other project from the Eve team, I will let others suffer first and I will only consider a purchase when the device has been out there a while. I simple have no faith in the teams project management skills, non what so ever at this point in time. I did, but no longer.
In addition to this HEB’s got a measly 5% discount and the EB’s got zilch. Guys whether you believe this or not, we as the community were fed a diet of over optimistic expectations that everything would go “hunky dorey” for you when you cleared the next hurdle. The only problem is you forgot there are always continuing problems in every project and this is why a good PM is an absolute necessity.
If this was your first ever project as a company I could turn the other way and say learning curve. However it is not your first product and more importantly after June the learning curve was officially over, you as a company should have gotten your act together far earlier than you have.
Abysmal failures by any measurement, most especially the 2017 June to Dec period.
Happy seasons greetings to all here.
P.S. My policy is if you don’t call it out then change does not happen.