Hinges issues at bigger angle?


#1

Hello community,

I would like to know if anyone else is having an issue with the hinges? I guess at the higher angle the hinges would not hold it position and jump to the limit. I want to see if this is widespread or should i reach out to support. Video of hinges in action posted. Thanks in advance.


#2

With mine, that doesn’t happen I think it should be able to hold the position at any angle. Contact support.


#3

My v is beginning to do that. But honestly it’s not as durastic as ur’s.


#4

Many content creators / YouTubers who have reviewed the V have also experienced this issue so ur not alone .


#5

Thanks everyone, I will monitor it to see if it get worst. It is great to know that there is two year of warranty.


#6

That is crazy. Definitely contact support.

On an unrelated note, that is also a pretty funny video.


#7

Does it also happen when the keyboard is “open”?


#8

yeah, there is no tension when i get to the bigger angle. maybe i will use some none slip mat for now. will contact support to see and let everyone know.


#9

A little update with support. I’ve submitted an inquiry and got an initial response to investigate back on the 9th of May. As of today no further follow-up. Will update when I get more info.


#10

look like my hinge issue is not going to be cover by warranty. it is deem as normal wear and tear due to use. kind of disappointing as i am nowhere near the limit of the hinges test. i remember during testing phrase, it was mention they open/close 3000 times or something without a problem. my issue


#11

Maybe try tightening the mechanism