Recently we received the feedback about ghost touch (some spots on the touch panel shows it’s being touched while you are not touching them) from some users on their Vs.
And ghost touch often appears when you wake up the device from sleep.
Please try following steps to fix the issue
- Download and install the latest touch panel firmware
- Update to the latest Windows version (settings -> Update & Security -> Windows Update)
- Disable Modern Standby (Low Power S0 Idle state)
[FAQ] How to disable Modern Standby (Low Power S0 Idle state)?
If above steps doesn’t help the issue, please try to use Hibernate instead of Sleep.
Please reply to let us know if above solutions fix the problem