No it's not the same. Imagine going to Samsung forum and saying "my Samsung doesn't turn on". Come on, people would laugh at you. Because Samsung makes many different products just like Eve. The only difference being, Eve is still in the beginning of their journey.
In this case, it's a few people constantly confusing others by saying the wrong name. New people come to the forum and see Eve everywhere, so they assume it's the product name. This should NOT be happening, especially in an official forum.