I too agree that we should walk away from racial stereotypes.
Let's get real and do some rational thinking (with my limited mental ability)...
What's happening now:
A lot of community members are putting lots of confidence in Eve to deliver a quality product.
How that happened:
- Eve made promises, promising that the Eve V would be good.
- Eve embraced the community, and at least closely catered use cases to some potential users.
Everyone could make promises, so it's mostly the second point which attracted people, and also the second point which reinforced the idea that Eve could fulfill their promises.
There are more to why community driven stuff is good, at least from a use case point of view, how catering one smaller group of potential customers is easier than a larger one, and how immediate feedback propagating way faster in a small organization than in a large one. But this is probably out of the scope of the build quality discussion we're in right now.
From an objective point of view, Eve only have promises but very few other objective measures (e.g. test data, QA processes)
The only product they made before was the limited-quantity Eve T1, which was pretty positively received. This is probably the only available somewhat-objective measure.
What could happen next:
- Eve produces the V, and its great, fulfilling the promises
- Eve produces the V, and its not-so-great, failing to fulfill the promises
If (1), then everyone's happy
If (2), no one's gonna be happy , people would lose trust in Eve and they'll sell less Eve Vs.
And guess what, Eve is tiny company. Can they afford failing?
Now that this is an existence threat, Eve has all the incentives to make sure Eve V delivers what they should, or what they must .
That's probably how people trust startups, provided that they didn't scam you in the first place and that the model isn't a mistake at the first place.
Until you realize I haven't accounted for the fact that hardware doesn't start failing immediately, and by the time they do, the world has changed.
It's just trust after all.
Sorry for presenting you a long story of BS, maybe wasting you some minutes (if you read up till here), but I hope you get the point .