I was not sure where to post this and this seemed like the best place since I am not able to post in support. I already opened a support ticket but wanted to also try the community for assistance. Thank you.
I turned on my Eve and I get the blue screen of death running on an infinite loop indicating Registry_Error. The last thing I was doing was a windows update. After it updated and restarted this issue started to happen. I tried the following below:
- Startup Repair and got the message "Startup repair couldn’t repair your PC. Log file: C\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt.
- Reset this PC (Keep files) - There was a problem resetting your PC. No changes made.
- Reset this PC (Remove files) - There was a problem resetting your PC. No changes made.
- Went into BIOS and got a recovery screen that shows: ROM Image is not loaded. ROM Image update denied.
- Restore to previous point: It could not find any previous points
Touch screen works. Keyboard works.
Any suggestions on what to do would be great.