Eve V - BSOD Registry_Error (need help)


#1

Hello,

I was not sure where to post this and this seemed like the best place since I am not able to post in support. I already opened a support ticket but wanted to also try the community for assistance. Thank you.

I turned on my Eve and I get the blue screen of death running on an infinite loop indicating Registry_Error. The last thing I was doing was a windows update. After it updated and restarted this issue started to happen. I tried the following below:

  1. Startup Repair and got the message "Startup repair couldn’t repair your PC. Log file: C\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt.
  2. Reset this PC (Keep files) - There was a problem resetting your PC. No changes made.
  3. Reset this PC (Remove files) - There was a problem resetting your PC. No changes made.
  4. Went into BIOS and got a recovery screen that shows: ROM Image is not loaded. ROM Image update denied.
  5. Restore to previous point: It could not find any previous points

Touch screen works. Keyboard works.

Any suggestions on what to do would be great.


#2

It can mean a lot of things.
The Rom not loaded issue often seems to be fixed by updating the bios.


#3

do you think support have a copy of the bios?


#4

I wish for you they do, 'cause there is nothing available at the Eve Support Downloads section (Support – eve-tech.com).


#5

if someone gave me a copy of their eve v, could i upload that as a backup?