I think I need to bring a bit of clarity to my position here…
I have been a part of this community from the start of the first x86 project - so just after the very first arm-based tablet.
I have seen the issues of the first x86 unit, the shipping and the support disasters that have haunted the company and community afterwards.
This can happen with a new company and even to older companies with a new product and supply chain so it is understandable. A company must however, learn from the mistakes if a new project is started, all of the past mistakes must be taken into account if it is to be successful and perceived as worthwhile in its industry.
Eve Devices and the new companies around the commercial venture appeared to be a fresh start and clean slate approach that took the learnings of the past into account so we have supported the new product as early backers. Eve however, is also a community effort, so transparency on every stage is vital and this comes with the added benefits of being able to make mistakes without alienating the target audience.
We saw the issues around the Spectrum even though this was not a product of interest to us but again, this is forgivable if there is transparency and the learnings can be clearly seen as being taken into account for the growth of the company.
The issue now is the lack of clear communication which surrounded the early-backer campaign, the disappointment for each early backer when the terms around the product seemed to change after decisions were made on the information that was provided at the time and the lack of clarity around the actual delivery date.
This is now a trust problem and means that as an early backer of a single unit, I am now contemplating the decision to recommend to my company that we buy Eve V devices for the new team members.
Our plan was to order a single device, evaluate it and then place an order for a larger quantity for the company’s use while recommending these for the rest of our group of companies.
What we have now is a questionable position of the company on its deliverables with the issues around the pricing and what is included in the price paid by the early backers and a general lack of clarity on the shipping date, with only 16 days left in the published delivery window.
I cannot in good faith recommend these systems to my company under these conditions and honestly, without rectification of these issues, would not be inclined to remain affiliated/involved in any manner with anything Eve.
Your move Eve Devices…