I have decided to wait for my V and maybe you can too …
Regarding our very delayed Eve V orders and chargeback.
Mine is an i7, 16GB, 512GB ordered 4th December and I have a shipping estimate of 18th June to 30th June.
Like others, I am annoyed and impatient for my V but I confess that I am also prepared to wait to get one because it remains (potentially) the best “PC package, ports and price”.
I also don’t want to waste the screen protector and D-Brand black ‘carbon fibre’ skin I bought in anticipation!
My proviso is that it arrives ‘near perfect’ and I want to give them a chance to deliver on this.
So, I want the V but I can’t afford to be stupid and lose £1,600 (including accessories). Therefore, you can imagine my recent minor panic with all this talk of chargeback and 180 days and an early June deadline for starting a chargeback etc.
This may all be true for Paypal but I bought using a VISA debit card so what applies to me? (or “us” if you used a VISA debit OR credit card too, it might also apply to Mastercard but check that out for yourself).
I called my card provider (HSBC) and discovered:
• If it does NOT arrive I have 120 days from when it was supposed to arrive to raise a dispute for chargeback. Currently, this applies to the estimated shipping date of end of June and I have taken a screen shot of this as proof should proof be needed.
• If it arrives, I have 120 days from when it is delivered to raise a dispute, e.g. if it is defective.
• And in either case I have up to 540 days from when the transaction took place (if Eve were to take that long even my patience would expire!).
Looking on line I found a web site that backs this up here: https://chargeback.com/visa-chargeback-time-limits/
I tend to believe what it says because it was created to help merchants with disputes from buyers like us!
So, in summary, calm the t**s VISA people, we have plenty of time (Note 1).
(Note 1) Unless you are one of the folks in the community who likes to live on the bleeding edge and bought a risky development from an unproven company despite the fact that your degree / business / house / family / or even your life depended on delivery of a perfect system within 2 months (delete as appropriate).