I am so thoroughly disappointed with this company. I kept holding out and now unfortunately it is beyond clear that the company cannot keep their word. In fact there has been no mention of the refunds that Eve stated would be available in September.
Until now I felt that the price savings would warrant the delays and lack of good customer service but now see why Apple has become a trillion dollar company- quality products with excellent customer service. Granted you pay dearly for it but in the end you get what you pay for.
As for Eve yes there is a drastic difference in cost but we are not talking about a couple hundred dollars but in my case $1700+ for the computer and accessories. This is not a drop in the bucket but a substantial amount of money for, at this point, vaporware.
Now even if I do receive my computer I will return it straight away for a full refund and put the money behind a company I trust will deliver a quality product that I know will last me years the way every Apple product has since my first Macintosh II back in the day.
Eve I wish you all the best of luck but your lack of control of a company is poor at best. Too many investors? What about all the people your brilliant marketing team has convinced to fork over large sums of money? The lack of consideration for the people that actually put you on the map is a slap across the face to us and bordering on illegal. Years ago when Apple was failing Microsoft actually poured substantial funds into the company to keep them afloat and now look what they have become! Pride and ego were removed from the equation to do the right thing for ALL parties.
Please step back and consider the bigger picture in the mess you have created for your company and your supporters.