- Warranty cases
What are the most common warranty issues that happend to devices you purchased before?
-I had a Dell laptop HD die under warranty. It happened about 5 years ago and their support process was so bad I swore I’d never buy another Dell product…and I haven’t. Still won’t.
What in your opinion could happen to V that would be a warranty case?
-I think this has been well covered
- Repairs (meaning unfortunately you broke your V )
What are the most common repair cases that happend to devices you purchased before?
-I dropped a Samsung Galaxy S3 cracking the screen.
- I’ve also had the physical and capacitive buttons fail on my wife’s Galaxy S6 phone. With the capacitive button, it didn’t fail to work but rather the LED backlight failed.
What in your opinion could happen to V that would be a non-warranty case case?
-I would point out that not all non-warranty issues are caused by the user. Sometimes it’s normal wear and tear. Sometimes it’s failure of parts outside of warranty period. For instance, what if LED lights on keyboard backlight start to fail in 3rd year.