[B] Screen Distortion/Flickering when browsing Facebook using intel 15.60 drivers


#1

When browsing facebook, (scrolling, video autoplaying in timeline), the entire screen begins to flicker and in some cases, the computer locks up and a hard reboot is required. This has only been an issue with the 15.60 variants of the intel drivers downloaded directly from their website. I have since reverted to the default drivers. The screen flickering happens almost every time on FB with the new drivers and system crashes about half the time.

Reproduction:

  • download 15.60 drivers from intel,
  • restart after installation (only seems to happen after a restart post instillation).
  • go on facebook using Microsoft Edge (other browsers not tested)
  • scroll through facebook, making sure videos are autoplaying

#2

Is anyone else having this issue or is it just me/my HW?


#3

I’d stick with default drivers and let them update automatically. If you can try it with other browsers and report back that would be great, could be an edge specific problem.

I would test this but I don’t have my V yet, sorry there.


#4

I haven’t seen this. Although haven’t really touched the drivers.


#5

out of curiosity, what driver version are you using? as described in the device manager? is it the 22.xx or 23.xx?


#6

Mine is 23.20.16.4849


#7

hmmmm, interesting… was there a video playing in the newsfeed? and using edge? ive only been able to replicate it when the videos were playing.


#8

Can’t try it now, and I tend to use Firefox/Chrome as Edge doesn’t support addons that i need :slight_smile:


#9

Fair enough - if you ever get a chance, mind reporting here? trying to figure out if I might need to send this back or not…


#10

For reference: https://youtu.be/x8EIHJm2yis
Note that the flickering stops when FB isn’t being displayed.
@Team, I’m not sure how a support ticket is filed, but out of curiosity, what are my options on this assuming this is a defective one?


#11

I have the same issue, not the whole screen, only with the Firefox browser (with any long website like Facebook or a long thread on Eve) after hibernation.

Edit
Haven’t tested Microsoft software or Adobe software since I might be RMA my device.