I just received my 4k monitor, I plugged everything in and it doesn’t turn on. Could I have an issue with either the power supply or the monitor? I have tried different outlets and walls Has anyone else had this issue?
It might just be the power supply. They test their monitors before shipping them out but its being powered by their own power supply unit. I would try a different power supply and if that doesn’t turn on then i would contact support to send a replacement.
Are you pressing the actual power button below the controls? There have been people who’ve not noticed the power button and thought it was faulty.
This was me, I am dumb
Don’t worry, I did the same thing when I got mine. Clicked the stick a million times, and thought I got a DOA unit for like 10 mins until I found the actual power button.
Thank you, god for this response. I had the same issue and was about to go ballistic.
The instructions even say to hit the damn ball in the middle not the button below.
Just to add, I thought the joystick was the power button too. I think everyone makes this mistake! haha