I post this here because the internet did not provide me help.
We have several Windows (10) computers and the rest (mostly Dell) do not have this problem.
My old V connects to the router but has no internet:
“DNS server is not responding”.
Until the day before yesterday, no problem, since yesterday, NEARLY no internet.
“NEARLY” => Sometimes internet pops up for a second then gone again. Too brief for updates… I think it needs an update, but how without internet?
Oh and : it acts the same way on three browsers.
I tried some of the options found on the internet, but nothing helped.
Thanks if you have help…
EDIT: tried to put the open DNS address in “configure”, it worked for a little while but slow, then not anymore, then again, then not…
EDIT: I saw this page here : when I click left on the links, it states all the companies (Asus, Dell, Lenovo…), of course did not find Eve, which one could I install? I’m just thinking downloading (with the working computer) a newer version of the network driver and installing it; but which?
Your Support Page link gives me a form to send a message, I don’t see downloads there…
Device management through windows: I tried while it was working, it said “already the best driver installed” - but the internet not really working, it is not really doable…
On the support page, you need to click on “Downloads”
Ah yes you do need a working internet, so going through device management might not work. Just curious, have you tried to connect to different network, see if it works better?
I don’t know what you mean with different network? Like in another house? No, only this available.
I only tried to restart the router, even though the other computers work well. (no difference after restarting).
And like I said, it was from one day to the other! The day before everything worked! No new update either between the two days…
Don’t know why I did not see the “download button” earlier… …
Anyway, there is a driver for “wireless”, which is working … (no problem to connect to the router)… and it is from 2017… so…
mystery: yesterday, as I was just surfing the Windows 10 “settings” (this collection of settings available under the gear), just to look if I find a clue. I did NOT change anything and the internet came… as I had nothing to do on the device otherwise, I shut it down.
Today: turned it on: no internet… it took a while for connecting to the router, but finally did it; but no internet…
The reason why I asked for different network, is just to eliminate the possibility of maybe, somehow the router just won’t work with the device. If the V works with a different network, then there is something with the router.
Another recommendation is to reinstall the driver. I know it is from 2017, but if it works, it works
ok I will maybe reinstall the driver.
Do I have to uninstall it before or installing is sufficient (overwriting/repairing…)?
Yesterday, I used the V to paint. I saw that no internet on the icon. When I was done, I used “free file sync” (not online) software to sync my project files on the USB stick. The software (free file sync) said, “update available” and inadvertently, I clicked “update”. Only when I saw the progress-bar progressing, I got a reaction … I saw the icon changed to 4 bars internet(wifi)… … and when the update finished, icon changed to “no internet” .
No browser was open.
Later I opened the browsers to see: no internet, on neither of the 3 browsers (firefox, chrome, edge)…
Better to uninstall it than install a new batch. In this case, it is better to start fresh.
Lol, this is a mystery indeed It feels like you are only allowed to use the internet for select functions.
EDIT: I went to make a coffee for a minute and thought of something… Having said what I said, I wonder if you have a firewall set up that somehow interferes with the connection?
no firewall other than the normal Windows defender… no additional things on the V.
I am typing from the V don’t tell those forces behind the switching off internet…
See if this gets sent…
… and when the update finished, icon changed to “no internet” .
It feels like you are only allowed to use the internet for select functions.
don’t tell those forces behind the switching off internet… 