Good morning Eve family!
I got pretty awesome news 30 min ago
3990 screens have arrived to Hong Kong and are now going through customs clearance. Our and Emdoor’s QC people will come for inspection on Monday.
The news are good as this time we have signed the contract in which we agreed that we will take only the screens that pass our quality check. Also this time supplier did get a lot of pressure because of the visibility we received.
They have provided us testing reports of the screens and it looks like screens are of great quality this time.
We will know how many of the screens are usable on Monday but you can relax now! To us it realistically looks like 99% chance that everything will be fine and we will get enough screens for production
Some additional stuff Q&A Style:
###1. How is the inspection done?
We will test 100% of 3990 screens.
- First we do cosmetic inspection to check whether boxes are damaged or if screens have scratches, etc on them.
- We use special tool to test the backlight stability (no flicker) and for light leaks
- We check for dead pixels, pressure stains with a pattern generator that send different pictures to the LCD
###2. Ok great! When will you ship first and second batch then?
We would like to stay on the safe side and make few buffers in case f something goes wrong.
- Production of the first batch should be done (conservative estimate with buffers ) on 14th of July
- Production of the second batch will be done 20-30 days after the first batch.
All of the above can happen earlier and we will try our best to do it earlier but we are giving a more conservative estimate in case if something will go wrong during production, shipment, etc
We will ship the devices on the week when they are produced with the fastest shipping option.
###3. What will happen exactly after screens go through the quality check on Monday?
On Tuesday 20th we will ship the screens with expedited shipping to our touch panel vendor for direct bonding. They should get it by 24th. Our supplier is in Shenzhen
from 26th till 30th supplier will finish bonding the touch panels and will send them to our factory for assembly.
We should get it to our factory on 3rd and we will finish producing 600 devices by 8th.
As you can see we have now added 1 week buffer in case If something goes wrong during shipment or production
###4. Why it takes 20-30 days more to get limited birds shipped? Can’t you assemble all the devices altogether?
We would love to assemble them altogether but it is too big of a risk. In case if something goes wrong after 600 devices are assembled we would have to redo them. Currently we have made an SMT run (attaching components to the motherboard) of 600 motherboards. In case if something needs to be adjusted we will then need to scrap only 600 motherboards. But if we produce all 2600 of them (first and second batch together) we are risking another delay and a huge expense (as those motherboards have CPU, RAM, Wifi card, etc on them)
So to summarize it takes 15 days for the SMT run to be completed. We will do the SMT run immediately after the first batch is produced.
We are super thankful for all of the support and understanding from your side! Thanks for staring truly inspirational threads this week!
So guys it looks like the screen issues is
P.S. Added pictures of some of the components and accessories:)