It is possible to install a service on windows that listens for all sorts of events (keys, mouse clicks, et al) which would appear to customize the behaviour of the laptop. In fact, many laptop vendors do, for special buttons and function keys on their computer.
There are issues with services that do that sort of thing. For instance, if you open a file explorer window in a program that has a handler of its own for these events, and discards ones it doesn't recognize, the behaviour is inconsistent from program to program.
A second issue is these programs often are a nuisance. There was one installed on a Acer laptop I saw, which pop-up and set focus to a notification every time you pressed a key on a USB numpad plugged into the laptop. The owner of that laptop was not pleased.